Disclaimer: Participants take part at their own risk. Atrium games limited ("Atrium games") will not be responsible for death, personal injury or loss or damage of property other than as a result of negligence on the part of Atrium games.

1.1 These Participation Terms and Conditions apply to the booking of Atrium Games' activities (the "Activities") (including, but not limited to, the Totem) at all Atrium Games' locations.

1.2 These Participation Terms and Conditions contain important information concerning participation by you and members of your party in the Activities provided by Atrium Games and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Participation Terms and Conditions.

1.3 Atrium Games reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise.

2.1 Participants must produce a relevant booking receipt in writing prior to commencement of Activities sessions. Such written receipt will take the form of an email confirmation, printed Atrium Games ticket or written Atrium Games booking confirmation.

2.2 All particpants must sign a Participation Agreement except individuals under the age of 16 who must have a Youth Participation Agreement signed on their behalf by a parent, guardian or other authorised adult (see clause 3.5).

2.3 Atrium Games shall use its reasonable endeavours to ensure that all Activities sessions bookings commence at the time booked and it shall be the responsibility of each participant to ensure that they arrive promptly at their booked start time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.

3.1 The Activities comprise a challenging experience for most partcipants. Whilst reasonable care is taken by Atrium Games for the safety of participants, the Activities are inherently dangerous and there is a risk of injury or death. All participants will receive detailed safety training from an instructor prior to participation.

3.2 Atrium Games reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it be reasonable to do so, (including, without limitation, a participant who does not comply with the safety rules and advice, the safety systems in place or who is deemed to be under the influence of alcohol or drugs).

3.3 The Activities are physically demanding and require a degree of agility, strength and stamina. If participants have medical concerns they are advised to consult their doctor in advance. By agreeing to these Participation Terms and Conditions participants are certifying that they do not suffer from any medical condition which is likely to increase the risk of injury to themselves or others. Due to the physical nature of the Activities, Atrium Games recommends that pregnant women should not take part.

3.4 After the safety briefing participants will be supervised by an instructor.

3.5 A Youth Participation Agreement must be signed on behalf of participants under the age of 16. This agreement must be signed by the child's parent or legal guardian or by an adult authorised by the child's parent or legal guardian. One authorised adult may sign on behalf of more than one child. An authorised adult must stay in attendance at the Atrium Games site whilst children covered by their authorisation are participating in any of the Activities.

3.6 In order to participate in the Activities, all participants must be reasonably fit and healthy, a minimum of 1.2 metres tall and must weigh less than 20.5 stones/130kg. It is the responsibility of the booking party to ensure that all members of their party meet these requirements.

3.7 All participants are required to wear a safety harness provided by Atrium Games and fitted by an instructor. Where a participant cannot be safely fitted to an available harness, participation may be denied.

3.8 Spectacles must be removed or secured prior to commencement of the Activities.

3.9 All participants must act responsibly and courteously at all times and must respect other participants. Atrium Games shall be entitled to prevent any person from undertaking or completing the Activities in the event it deems the behaviour of any participant unsuitable.

3.10 Participants must be dressed appropriately (see clause 4) and Atrium Games reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.

3.11 No refunds or compensation will be payable by Atrium Games in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities, for the reasons set out in this clause.

4.1 It shall be the responsibility of all participants to ensure that they are dressed appropriately and Atrium Games advises participants to wear clothing which they do not mind getting damaged. In particular the following restrictions shall apply:
(a) Participants may not undertake the Activities in sandals, slip-on shoes or boots. Footwear must be clean and securely fastened.
(b) Atrium Games may require that jewellery be removed.
(c) Atrium Games may require piercings to be removed or taped over.
(d) Participants are advised to wear long-sleeved shirts and long trousers.

4.2 Atrium Games will not be responsible for any damage to or loss of clothing or other personal items resulting from participation in the Activities (other than as a result of negligence on the part of Atrium Games).

4.3 Atrium Games will not be reponsible for personal injury occurring as a result of participants wearing jewellery, piercings or inappropriate clothing.

5.1 No refunds will be made for bookings cancelled by participants. Subject to Atrium Games receiving a request for reallocation of a booking to another time, at least 24 hours before the starting time of the original booking, they may at their discretion attempt to reallocate a booking. Any requests for reallocation must be made by contacting Atrium Games with full details at bookings@thetotem.co.uk.

5.2 Atrium Games shall be entitled to cancel your booking at any time. In the event Atrium Games decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund or reallocation in the event of cancellation by Atrium Games. Customers are asked to check on the website for information on cancellations at their booked site.

5.3 In the event it proves necessary to close the Activities for reasons beyond the control of Atrium Games and, in circumstances where you or your party have commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances Atrium Games may, but shall not be obliged to, offer alternative dates or times.

Subject to any terms agreed in writing between Atrium Games and the customer, our charges shall be calculated at our current rates published on this website (www.thetotem.co.uk). Payment may be made by debit or credit card either online or on site at the site kiosk.

In the event that a refund is to be made, payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Refunds cannot be processed on site and will be administered by the Atrium Games head office. Confirmation of refunds for online bookings will be sent by email.

8.1 Except as otherwise provided in these Participation Terms and Conditions, Atrium Games shall not be responsible for the loss, or damage, of or to any property or to any person arising from participation in the Activities.

8.2 Except as otherwise provided in these Participation Terms and Conditions any liability of Atrium Games shall be limited to the refund of any charges paid to Atrium Games.

8.3 Nothing contained in these Participation Terms and Conditions is intended to nor shall limit the liability of Atrium Games in respect of death or personal injury caused by the negligence of Atrium Games or of its employees, agents or contractors.

9.1 If any of these terms (or any part(s) thereof) are determined to be illegal, invalid or otherwise unenforceable it shall be severed and deleted and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

9.2 Nothing above shall confer on any third party any benefit or the right to enforce any of these Participation Terms and Conditions.

9.3 These Participation Terms and Conditions shall be governed by and interpreted in accordance with the laws of Scotland and Atrium Games and you submit to the exclusive jurisdiction of the Scottish courts.

9.4 No variation to these Participation Terms and Conditions shall be binding unless agreed in writing by Atrium Games.